Hello, my name is Erica Soledad. I am a dynamic, dedicated and committed individual who believes in honesty and good working relation. I am more than ready to provide quality service to clients which would enable me to use my knowledge and skills to contribute growth. Though I am new in freelancing, I have certain qualities that make me good at this. I have been working as a Technical Support and Customer Service Specialist for more than 6 years now in one of the respected and well-known Business Process Outsourcing companies here in the Philippines. Working in the BPO industry not just enhanced my communication skills but also molded me into becoming a better employee of a company. I have been working with competitive metrics and is focused on customer satisfaction. Working in long hours, quick thinking, and multitasking are some of the skills I have. I am also very skilled in data entry and Excel works and is very attentive to details. All your given tasks will be performed on modern technologies.I am looking for a suitable position within a growing company that will allow me the opportunity to shine in my areas of expertise. Also, my goal is to continue learning and develop my skills in a sustainable career.I am very much confident of our succession together as I am punctual, honest and hardworking. I would never accept a job proposal until I’m confident of making it successful. I am very much willing to learn and has a BIG HEART for success.
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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