Account Associate II (Customer Service)

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

April 29th, 2024 (17 days ago)

Member Since

September 3rd, 2019

Profile Description

I am an experienced account associate, technical support, and customer experience with a tenure of 6 years, and have vast expertise in supporting through email and chat.

I always make sure that I earn satisfaction from the customers by meeting their expectations, for them to feel the urgency and the willingness to help with their concerns, and most especially to earn their trust.

I am versatile with shifting schedules and can work full-time if possible. I am very optimistic and value the job that I have with integrity.

Top Skills

Customer Support

Experience: 5 - 10 years

I had worked as a customer service representative both by email and chat for more than 5 years. Companies that I've worked with include, UberEats, MeUndies, and Microsoft.

Customer Support » Email Support

Experience: 2 - 5 years

Worked as email support for UberEats delivery using Zendesk

Customer Support » Chat Support

Experience: 2 - 5 years

Worked as a chat support representative with an e-commerce business called MeUndies. Also with Microsoft handling accounts and billings as well as a technical support advocate for operating systems like Windows 10 and 11, also with Office 365.

Other Skills

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Exposure to an English-speaking environment over the years had confidently harnessed my conversational skills using this language both oral and written.