Quality Analyst | Email/Chat/Phone |Administrative Support 

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Associates degree

Last Active

April 30th, 2024 (4 days ago)

Member Since

September 1st, 2019

Profile Description

I have been in the Customer Service Industry for over 17 years. I have worked my way up from being a customer service representative to being part of the Customer Experience, Training, and Quality Team. I have handled healthcare, food services, finance, and retail accounts. I can provide email, chat, and phone support. I have also provided administrative support (data entry, transcription services, appointment setting, calibration/global call sessions, and audits).

I have honed different skills over the years-- keen attention to detail, analytical thinking, interpersonal skills, great time management, and adaptability. I am always excited to learn and eager to provide impeccable support to you and our customers.