09f89ed b d8dc802004140

Customer Experience Management

85 ID PROOF
Timeproof:
EXPECTED SALARY
Php 40,000.00/month
( $729 USD )
EDUCATIONAL ATTAINMENT
Associates degree
AVAILABILITY
40 hrs/wk
( $4.21 USD/hr )
EXPERIENCE OVERVIEW
5 years in Contact Center Indusrty
BASIC INFORMATION
Age:
31
Gender:
Male
Tests Taken:
None
Last Active:
July 5th, 2022 (2 days ago)
Member Since:
August 30th, 2019
SKILL SUMMARY

Property Management - Preparing andlisting a property for lease on real estatethe platform, Entering properties into inspectionbooking system, Sending out welcomeemails to new tenants, daily checking ofProperty maintenance and functional andaesthetic development, calling out forVendors, processing Invoices, posting anddrafting content about the property, CRMmanagement.
Administrative - organizing, planning,scheduling, writing emails, managing files,etc. Employers want to know you’re able totake hold of the details.
Marketing - Knowing the highlights andbenefits of the company’s products andservices, and being able to speak or writeabout them, can be valuable to manydifferent jobs.
Project Management and Research –Conceptualized, managed, and initiatedseveral websites, mobile, and web applicationdevelopment projects, includingadministration and configuration.
Operational and PerformanceManagement - 6 years of operational"Customer Service" experience in Tech,Billing, Collection, (Support mediums ???Email, eSupport (Chat), and Phones).
People and Talent Management –Experienced in managing teams within the 6years of tenure in Operations andimplemented and oversaw a robust internalLeadership Enhancement and Developmentprogram with more than 90% success ratein promotions and career advancement.
Remote collaboration tools - Zoom,Google Chat, Hangouts, GoToMeeting,SharePoint, GoToWebinar, Dropbox,Salesforce, and Freshdesk.
Document Software - Microsoft Office(Word, Excel, PowerPoint, Outlook), GoogleSuite (Docs, Sheets, Slides, etc.)

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Research
  • Travel Planning
  • Speaking
  • Writing

Office & Admin (Virtual Assistant)
EXPERIENCE

I have 3 years of solid experience in the Contact Center Industry and 2 years as a Freelancer (Virtual Assistant/Admin)

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

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