As a customer service representative we interact with customers to handle complaints, process orders, and provide information about the products and services. Qualifications include problem-solving, and provide sympathy to customer to make them feel that you understand them.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.