Erica

Administrative Assistant

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Overview

Looking for part-time work (3 hours/day)

at $4.96/hour ($360.00/month)

Bachelors degree

Last Active

July 12th, 2026 (3 days ago)

Member Since

August 21st, 2019

Profile Description

I am a dedicated and detail-oriented professional with five years of experience supporting U.S. healthcare operations. Throughout my career, I have worked extensively with Oracle Revenue Management and Billing (ORMB) and Salesforce, where I was responsible for retrieving client accounts, reviewing account information, setting up and updating billing and service agreements, and ensuring data accuracy and compliance with company standards.

My experience has strengthened my attention to detail, organizational skills, and ability to handle confidential healthcare-related information with professionalism. I am proficient in Microsoft Office, Google Workspace, Salesforce, Oracle ORMB, Outlook, and Microsoft Teams. I am comfortable working independently, meeting deadlines, and adapting quickly to new systems and processes.

In addition to my operational experience, I was promoted to a Subject Matter Expert (SME), where I supported and coached new tea ---------- mbers, answered process-related questions, and helped maintain quality standards within the team.

I take pride in being dependable, organized, and committed to delivering accurate, high-quality work. I am eager to continue growing my career and contribute my skills to a company that values reliability, efficiency, and continuous learning. I am actively seeking opportunities in healthcare administration, medical data entry, virtual assistance, data entry, and administrative support.

Thank you for visiting my profile. I look forward to the opportunity to work with you!

Top Skills

Experience: 5 - 10 years

5+ years of experience performing high-volume data entry with a strong focus on accuracy and attention to detail. Responsible for entering, updating, validating, and maintaining customer and billing information using Oracle Revenue Management and Billing (ORMB), Salesforce, and Microsoft Excel. Ensistently ensured data integrity, met service level agreements (SLAs), and maintained confidentiality while processing large volumes of records.

Experience: Less than 6 months

Experience: Less than 6 months

5+ years of experience supporting revenue management operations using Oracle Revenue Management and Billing (ORMB). Responsible for customer account setup, service agreements, billing-related updates, fee management, account maintenance, data validation, and issue resolution. Ensured accurate account records while meeting service level agreements (SLAs) and supporting healthcare revenue operations.

Other Skills

Experience: 5 - 10 years

5+ years of experience supporting U.S. healthcare customer accounts, handling billing-related requests, maintaining accurate account records, resolving account issues, and using Salesforce and ORMB to deliver timely and accurate customer support.

Experience: Less than 6 months

Experience: 5 - 10 years

5+ years of experience using Salesforce to manage customer accounts, review account information, update records, research cases, and support healthcare billing operations. Used Salesforce alongside Oracle Revenue Management and Billing (ORMB) to ensure accurate account maintenance and efficient issue resolution.

Experience: Less than 6 months

Basic Information

Age
28
Gender
Female
Website
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Address
Quezon City, Metro Manila
Tests Taken
IQ
Score:  93
Government ID
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