ELVIRA

Customer Service Team Leader

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

July 18th, 2023 (299 days ago)

Member Since

August 18th, 2019

Profile Description

Are you looking for ROCK STAR Customer Support?

You've got a Customer Service expert here! I would like to help you grow your business by providing excellent, world-class support to your customers via different platforms - calls, chat, and email. My motivation is to help business owners deliver excellent customer service.

I worked in BPO for over 5 years and have been freelancing for more than a year now. I have handled incoming calls, escalation calls, live chats, and emails and worked as a personal/executive virtual assistant.

Working with different clients made me learn and navigate various tools, systems, and portals efficiently. My long-term work experience has taught me how to meet and exceed each client's expectations.

I am passionate about working with different people, so let me show you how dedicated and self-driven I am in helping your platform reach goals and our future employees reach their full potential.
I am also flexible and I love learning new skills!

My areas of expertise are:

-Team Managing
-Administrative
-Data Entry
-Customer Support | Customer Service
-Email Support
-Cold Calling
-Sourcing and Recruiting
-Social Media Lead Generation
-Executive/Personal Assistant

Applications, tools, and websites I use:

Hubspot
Asana
Mojo Dialer
Ring Central
Podio
Aircall
Avaya
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Infusion
Magento
WordPress
Stripe
Dialpad
Buildium
Realeflow
Constant Contact
Google Sheets
Google Docs
Google Drive
Google Calendar
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Keep Notes
Adobe Photoshop
Canva
Slack<8efe80624d780eba0c6493ec45140364>Skype
Udemy
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Paypal<8efe80624d780eba0c6493ec45140364>Email Management 
Customer Service: Outlook, Gmail, Zendesk, YetiTextSocial Media Sites: Facebook, Instagram, Linkedin, Twitter, TikTok

If my skills are fit for you, I am just one invitation/message away. *WINK*

Top Skills

E-Commerce » Inventory Management » Quality Control

Human Resources

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Other Skills

Real Estate » Appointment Setting

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Personal Assistant

Basic Information

Age
31
Gender
Female
Website
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Address
Tests Taken
DISC
Dominance: 28%
Influence: 16%
Steadiness: 33%
Compliance: 23%
Uploaded ID
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“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

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