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I have worked with Amazon for over 4 years for various lines of business such as FBA, FEEDS, and Catalog as an associate. I also became a Subject Matter Expert which helped me develop skills in supervising people in the absence of the Team Leader. I started working as an E-Commerce Virtual Assistant and as a Customer Service Specialist back in 09/2019. Here is my job description:•Amazon, eBay, BigCommerce, and WooCommerce listing creation including Variation, Feed Upload, and Listing Optimization.•Stranded Inventory Management, FBA Fulfillment Reports, FBA Shipment Creation, Order Fulfillment through Dropshipping•A+ Content Creation, Amazon Automatic Campaigns•Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.•Performed research to collect and record the competitor's best-selling items and sales data through Jungle Scout.•Composed and proofread memos, letters, and reports to verify error-free communication. • Posting of new items to social media to introduce them to the customers I have a strong work ethic, excellent understanding, and communication skills verbally and written. I am trustworthy, hardworking, and a team player.
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