Customer & Technical Support/Appointment Setter/Email & Chat

Overview

Looking for full-time work (8 hours/day)

at $4.15/hour ($800.00/month)

Bachelors degree

Last Active

July 1st, 2026 (9 days ago)

Member Since

August 9th, 2019

Profile Description

I am a dedicated Customer Support and Virtual Assistant professional with more than 6 years of experience handling customer service, technical support, email support, chat support, appointment setting, and retention services for international clients.

I have worked in fast-paced environments where attention to detail, professionalism, and problem-solving are essential. My experience includes handling inbound and outbound communication, managing customer concerns, troubleshooting technical issues, processing requests accurately, and maintaining organized records using CRM and support tools.

I am highly reliable, quick to learn new systems, and capable of working independently with minimal supervision. I am comfortable following SOPs, handling sensitive customer information, and delivering excellent customer experiences across phone, email, and chat channels.

My previous roles include:
• Customer Care Representative – Healthcare/Pharmacy Support
• Technical Support Representative
• Chat and Email Support Agent
• Retention Specialist
• Appointment Setter / Virtual Assistant

Skills:
• Customer Service
• Email & Chat Support
• Technical Troubleshooting
• Appointment Setting
• CRM Tools
• Data Entry & Documentation
• Administrative Support
• Microsoft Office & Google Workspace
• Time Management
• Strong English Communication

I am currently seeking long-term remote opportunities where I can contribute my experience, reliability, and commitment to quality work.