Customer Service Representative | General Virtual Assistant 

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 6th, 2024 (13 days ago)

Member Since

August 8th, 2019

Profile Description

Account AssociateVXI Global Holdings B.V 3rd Floor, SM City Davao Annex, Ecoland, Davao CityUpgrade to see actual infouary 28, 2020 - Present*Received inbound calls from customers based in United States of America.*Assist and provide lifetime resolution to customers concerns.*Provide information for billing and product inquiries.*Offer tailored fit products to address customers' both stated and unstated needs and wants.*Provide integrated service management. *Maintain excellent numbers for monthly target
for both sales and customer service.
Administrative Assistant
Icon Equipment Solutions Philippines Inc. 
( Dealer of heavy equipment JCB and Iveco.)
Lanang, Davao City
September 4, 2019 - Upgrade to see actual infouary 23, 2020

*Proper organizing of company's documents such as; Accounting Files, Admin Files and Sales Files.
*Issuing, gathering and filing of
pre-employment requirements and related data of newly hired employees.
*Securing yearly renewal of company's government mandatory licenses.
*Securing weekly financial budget and liquidations of Service Technicians.
*Supervising the utility in charge. 
*Summarizing the overtime of employees.
*Timekeeping.
*Receiving payments and issuing of Official Receipts or Collection Receipts.
*Recording of accounting data in Google Sheet.
*Bank transactions such as bills purchase and cash deposits.

Medical BillerSocsargen County Hospital - General Santos CityOctober 2016 - Upgrade to see actual infouary 2019*Prepares in-patient and out-patient medical bills.*Receiving inbound calls for queries.*Accommodating Doctors'
concerns for professional fees.*Proper and accurate interpretation and application of insurances' Letter of Authorization for the bill.*Coordinating with the insurances' liaison officers in order to come up with the right output for the bill.*Emails, Fax and Photocopy of billing documents and other internal department's concerns.*100?curate data entry.*Organizing of files.*Monitoring of data.*Provides solution to clients' and internal department concerns.