General Virtual Assistant | Real Estate Transaction Analyst

Overview

Looking for part-time work (4 hours/day)

at $9.90/hour ($871.20/month)

Associates degree

Last Active

April 24th, 2024 (11 days ago)

Member Since

August 3rd, 2019

Profile Description

Work Hard in Silence. Let success make the Noise. Always Be at Your Best!

*13 Years of experience in Inbound Technical Support/Customer Service
*5 Years experience in Operations Management  
*2 Years & 9 months experience as a Virtual Assistant/Professional in Real Estate Industry (US)
*Ability to work independently and meet established deadlines
*Passionate about learning new things

*BPO Team Manager/Operations Supervisor.
*Effectively evaluates, monitors, and coaches a group of people.
*Communicates effectively directly to the Operations Director, Operations Manager, Technical Leads, Program Coordinators, Quality Analysts, Report Analysts, WFM (Real-time analyst, Schedulers), and Human Resources.
*Prepares and submits reports on team performance to the Operations Manager, Operations Director, and directly to the Client if needed.
*Handles escalation calls and maintains exceptional customer service.

Other Skills:
*Administrative tasks
*Email management
*Data Entry

Training/Courses Attended:
*Freelancing Course by Filipino Virtual Assistance
- Virtual Assistance Setup
- Application and Payment Setup
- General Virtual Assistance Tasks
- Social Media Management and Marketing
- Simple website creation, design, and content marketing
- SEO (Search Engine Optimization), Site Analysis, and SEO Campaign Plan
- Lead Generation