General VA | E-Commerce VA | Customer Support Specialist

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

April 26th, 2024 (11 days ago)

Member Since

July 30th, 2019

Profile Description

My recent experience as an Amazon Operations Assistant helped me gain new knowledge and skills in providing assistance to an Amazon FBA business owner. My tasks included customer service, checking account health, listing optimization and monitoring, case management, basic photo editing, and other ad hoc tasks.

I also became an Amazon Product Research Intern which helped me learn and get more familiar with the tools and processes for finding profitable products to resell. Because of that, I was able to provide the required number of approved leads during the internship.

I have worked as an Independent Consultant since 2017, demonstrating a strong work ethic and reliability. During this time, I have embraced remote work as a freelancer, allowing me to develop valuable skills in self-study and rapid learning. The diverse range of projects I have undertaken has required me to quickly grasp and adhere to specific guidelines to ensure project success. Over the span of almost 6 years, I have successfully qualified for and contributed to more than 50 projects.

Prior to venturing into freelancing, I worked as a Systems Engineer, primarily focused on delivering technical support and exceptional customer service to clients based in North America. I consistently provided accurate solutions and timely updates, ensuring client satisfaction.

Additionally, I have held the position of a proactive Project Manager Associate, taking charge of diverse data installation requests from our corporate clients. This role has been instrumental in refining my communication and coordination abilities, as I have interacted with a wide range of individuals, both within the organization and externally. Alongside my responsibilities of generating reports, managing email correspondence, and attending client meetings, I have successfully established strong connections with our valued clients.