------------------Professional Summary:
I am a seasoned Project Manager with over a decade of experience in digital marketing and operations. I specialize in optimizing workflows, enhancing team collaboration, and driving organizational development. My career is marked by successful project deliveries, improved operational efficiencies, and a strong focus on client satisfaction.
------------------Core Competencies:
· Project Management
· Digital Marketing Strategy
· Operations Management
· Organizational Development
· Workflow Optimization
· Team Collaboration
· SEO and Content Marketing
· Leadership and Team Management
· Strategic Planning
· Client Relationship Management
· Data Analysis and Reporting
· SOP Development
------------------Experience Highlights:
· Directed the planning and execution of web development and digital marketing projects, achieving a 95% client satisfaction rate.
· Utilized ClickUp and
· Implemented effective project management methodologies, achieving a 90% on-time delivery rate.
· Enhanced web project reliability and quality through efficient issue tracking and QA testing with Katalon Recorder.
------------------Technical/Software/Tools Skills:
· Teamwork · Basecamp · SEO Tools (Ahrefs, Google Analytics) · Asana · Trello ·
------------------Education:
· Bachelor of Science in Business Administration (BSBA) | Capitol University, Philippines
------------------Certifications:
· Google Project Management Professional Certificate
· Atlassian Agile Project Management Professional Certificate
· Leadership Effectiveness in Global Organizations
------------------Client Success Stories:
· As Director of Operations, I implemented project management methodologies that streamlined workflows and enhanced team collaboration, resulting in a 20% increase in project efficiency and a 30% improvement in team productivity.
· Led cross-functional teams in the successful execution of digital marketing campaigns and web development projects, achieving a 95% client satisfaction rate and a 90% on-time delivery rate.
· Developed and managed automation processes to enhance communication and operational efficiency, leading to a 25% reduction in project turnaround time and a 15% increase in repeat business.
· Served as the primary point of contact for clients, providing regular updates, gathering feedback, and ensuring their vision was accurately realized, contributing to a significant improvement in client retention and satisfaction.
· Successfully managed and optimized functionality for 50+ WordPress sites, resulting in a 15% improvement in site speed and user experience.· Developed and executed
Looking for a dedicated and results-driven professional to enhance your projects? Let's connect and discuss how I can contribute to your success.
I look forward to our meeting and to learning more about your company. When you reach out to me for an interview, expect that I will get back to you within the day with a question or two.
Experience: 10+ years
Experience: 10+ years
Experience: 10+ years
Experience: 5 - 10 years
Experience: 10+ years
Experience: 10+ years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 10+ years
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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