With over 10 years of expertise as Virtual Assistant and Customer Support, I excel in managing ecommerce stores and have an diverse skill set that includes:
Ecommerce Store Management: Proven track record of effectively managing ecommerce stores, overseeing order fulfillment, inventory tracking, and coordinating
with vendors to ensure product availability.
Order Management: Proficient in monitoring order status and ensuring seamless
delivery to customers. Skilled at resolving any issues that may arise
during the order process.<8efe80624d780eba0c6493ec45140364
efficiently manage
concerns, and providing timely updates on orders.
Professionalism and Accuracy: Prioritizing effective communication, I handle all
correspondences with professionalism, accuracy, and excellent customer
service. Ensuring that every
Customer Service: Committed to delivering exceptional customer service through phone,
Organization and Time Management: Well-versed in multitasking and managing multiple priorities simultaneously. Skillful at organizing tasks, setting priorities, and meeting deadlines effectively.
Problem Solving: Adept at identifying and resolving issues promptly and
effectively. Possess strong analytical skills to tackle challenges and
find creative solutions.
With a comprehensive skill set and a proven ability to handle various
responsibilities, I am equipped to contribute to the success of any ecommerce
operation and deliver outstanding results.
Experience: 5 - 10 years
Experience: 5 - 10 years
With a solid 10+ years of expertise, I have effectively managed ecommerce stores, handling a diverse range of responsibilities including order fulfillment, inventory tracking, coordinating with vendors to ensure product availability, monitoring order status, and ensuring seamless delivery to customers.
Experience: 5 - 10 years
With proficiency in Outlook and CRM mail systems, I am well-versed in efficiently managing email communications. As an experienced professional, I am responsible for handling all incoming emails, promptly responding to inquiries from customers, addressing vendor concerns, and providing timely updates on orders. I prioritize effective communication, ensuring that all email correspondences are handled with professionalism, accuracy, and excellent customer service.
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: Less than 6 months
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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