Virtual Assistant and Customer Support Representative

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelor of Science in Computer Science

Last Active

May 1st, 2024 (226 days ago)

Member Since

April 17th, 2012

Profile Description

With over 10 years of expertise as Virtual Assistant and Customer Support, I excel in managing ecommerce stores and have an diverse skill set that includes:

Ecommerce Store Management: Proven track record of effectively managing ecommerce stores, overseeing order fulfillment, inventory tracking, and coordinating
with vendors to ensure product availability.

Order Management: Proficient in monitoring order status and ensuring seamless
delivery to customers. Skilled at resolving any issues that may arise
during the order process.<8efe80624d780eba0c6493ec45140364>Email Communications: Experienced in utilizing Outlook and CRM mail systems to
 efficiently manage email communications. Capable of handling all incoming
emails, promptly responding to customer inquiries, addressing vendor
concerns, and providing timely updates on orders.

Professionalism and Accuracy: Prioritizing effective communication, I handle all email
correspondences with professionalism, accuracy, and excellent customer
service. Ensuring that every email interaction reflects the highest standards of quality.

Customer Service: Committed to delivering exceptional customer service through phone, email and chat. I strive to exceed customer expectations, provide timely support, and resolve any customer concerns in a satisfactory manner.

Organization and Time Management: Well-versed in multitasking and managing multiple priorities simultaneously. Skillful at organizing tasks, setting priorities, and meeting deadlines effectively.

Problem Solving: Adept at identifying and resolving issues promptly and
effectively. Possess strong analytical skills to tackle challenges and
find creative solutions.

With a comprehensive skill set and a proven ability to handle various
responsibilities, I am equipped to contribute to the success of any ecommerce
operation and deliver outstanding results.