Customer Service/Technical/Sales Support

Overview

Looking for full-time work (8 hours/day)

at $4.72/hour ($909.09/month)

High school diploma

Last Active

June 24th, 2026 (2 days ago)

Member Since

July 28th, 2019

Profile Description

Results-driven Customer Service, Technical Support, Sales, and Appointment Setting professional with over 10 years of experience in the BPO and outsourcing industry. Skilled in customer engagement, troubleshooting, sales conversion, lead generation, appointment setting, data management, and account support across telecommunications, healthcare, logistics, real estate, and technology sectors.

Demonstrated success in handling high-volume outbound and inbound interactions, building customer trust through effective problem-solving, and identifying opportunities to drive sales and business growth. Experienced in qualifying leads, scheduling appointments, coordinating with sales teams, processing orders, tracking shipments, managing customer accounts, and providing technical assistance.

Most recently worked as a Cold Caller and Appointment Setter, contacting business owners, qualifying prospects, and connecting interested clients with sales representatives to support business registration and growth initiatives. Previously served as a Sales Tech Expert, combining technical troubleshooting with consultative sales techniques to build credibility and increase customer conversions.

Recognized for strong communication skills, attention to detail, adaptability, and the ability to consistently deliver excellent customer experiences while meeting performance and productivity goals. Seeking opportunities to contribute expertise in customer service, sales, appointment setting, technical support, or virtual assistance roles.