Sheena

Experienced Customer Service Professional with Expertise in Amazon and eBay Mana

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Overview

Looking for full-time work (8 hours/day)

at $5.46/hour ($1,040.00/month)

Bachelor of Science in Nursing (3rd yr college)

Last Active

June 16th, 2026 (5 days ago)

Member Since

April 14th, 2012

Profile Description

Experienced E-commerce Specialist with a strong background in managing online stores across Amazon, eBay, Walmart, Michaels, and Shopify. I specialize in maintaining account health, resolving compliance and policy issues, and maximizing reimbursements for FBA shipments. With extensive experience in product research, listing optimization, and multi-channel customer support (chat, email, and phone), I have successfully supported diverse international markets. Additionally, I bring a proven track record in account management and team leadership, driving operational efficiency, business growth, and exceptional customer experiences through proactive problem-solving and clear communication.

Skills and Proficiencies
• English proficient
• Basic knowledge in Google Docs, Microsoft Word, Excel, PowerPoint, and Outlook
• Planning and Scheduling
• Written Communication
• Customer Service
• Interdepartmental Coordination
• Internet Research
• Leadership Skills

Top Skills

E-Commerce » Amazon

Experience: 10+ years

Professional Services » Management Services » E-Commerce Management

Experience: 10+ years

Customer Support » Customer Service

Experience: 10+ years

Other Skills

Basic Information

Age: 38

Gender: Female

Website: Sign Up with Pro Account to View

Address: Matanao, Davao Del Sur

Tests Taken: DISC
Dominance: 40
Influence: 9
Steadiness: 7
Compliance: 45