Customer Support

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

BS Nursing

Last Active

April 27th, 2024 (2 days ago)

Member Since

July 22nd, 2019

Profile Description

I graduated with my college education in BS Nursing, and I uphold the importance of client-centered dynamics, where customers/clients are given the best solution and are attended well, ensuring they are heard and their concerns are resolved. 

I have 8-9 years' worth of experience in bridging information and solutions to clients and customers:
-- customer support rep in a prepaid card account, answering both emails and phone queries to US, AU, NZ, and UK customers
-- tech support/sales rep in a telecommunications account where I troubleshot and coordinated issues regarding cable and internet connections
-- a (local) emergency officer in a national health institution, monitoring and coordinating operations for disasters and emergencies
-- account manager for a fitness app where I onboard fitness instructors and fitness facilities and do account management upon enrollment
-- virtual assistant for a small business, drafting websites with LMS, payment and commerce capability, photo and video editing, and organizing articles and learning content.
--presently a customer success agent, onboarding clients and fulfilling basic troubleshooting and billing duties on a streaming company.

I usually focused on finishing work under minimal supervision. I am in my element when I provide a good customer experience. I am happy if we can resolve an issue in a timely, empathic, and solution-centered manner. I am also a team player -- active in helping my peers for the benefit of our team's goals.