Highly-Skilled Virtual Assistant & Customer Service Expert

Overview

Looking for full-time work (6 hours/day)

at $6.00/hour ($792.00/month)

Bachelor of Science in Information Technology

Last Active

April 29th, 2024 (16 days ago)

Member Since

July 18th, 2019

Profile Description

Hi! I'm Sasha! I am excited to introduce myself as a highly skilled virtual assistant and customer service expert with a proven track record of delivering exceptional support and fostering positive client relationships. With extensive experience in various customer service roles and a strong focus on providing personalized assistance, I am eager to contribute my expertise to support your team and enhance operational efficiency.???? Expertise:
Throughout my career, I have honed my skills in providing top-tier customer service and administrative support. From managing client inquiries to resolving issues promptly and efficiently, I am well-versed in ensuring client satisfaction and maintaining high service standards.???? Key Achievements:
I have consistently exceeded performance targets and received positive feedback from clients for my exceptional service delivery.
My proactive approach to problem-solving has enabled me to anticipate client needs and provide proactive support, contributing to improved client satisfaction and retention rates.
I have a proven track record of effectively managing multiple tasks and priorities while maintaining attention to detail and accuracy.???? Skill Set:
Proficient in handling customer inquiries via email, chat, and phone, with a focus on delivering prompt and personalized responses.
Skilled in administrative tasks such as scheduling appointments, managing calendars, and organizing documents to support smooth operations.
Experienced in using various customer service platforms and tools to streamline communication and enhance efficiency.???? Let's Connect:
I am enthusiastic about the opportunity to collaborate with your team and contribute to the success of your organization. With a strong commitment to delivering exceptional service and a passion for supporting clients, I am confident in my ability to make a positive impact.Looking forward to the possibility of working together.