Administrative, Customer Service, Personal & Virtual Assista

As a customer service agent in an Airline company, I handle tickets sales for airlines at airports. Completing ticket forms and reserving tickets for passengers. Check in baggage for most customers. Handling luggage and work up to handling seating arrangements. Advise travelers of bad weather and equipment malfunctions that change flight schedule and sometimes even cancel flights. Diffuse stressed customers and be prepared to solve customer problems when possible as quickly as they arise. In addition, as a call center professional I answer all incoming call in a polite manner and take messages. Support all kinds of issues, trouble shoot basic networking and assist clients with all their needs. Sorting out the complaints / issues according to the vulnerability. And give the utmost professional customer care service.

As an Assistant Property Manager, I performed duties related to property management. Assist tenants/owners with all their needs. Collecting and recording rent payments. Schedule tours for prospective tenants. Upload files to tenant/owner portal lease agreements and property management agreement. Forwarding tenant complaints to the property manager. Process utilities, HOA violations, preventative maintenance walk through and other property expenses. Answer telephones and take messages. Use property management software, word processing programs and spreadsheets. Creating work orders for maintenance technicians or building supervisor. In general, assisting property managers. In addition as a Real Estate Investment Assistant, I research properties in up and coning tax deed auctions. Give shortlist and a summary of analysis of the sale results. Zip code analysis of the countries that had sales for investor to speed up analysis and weed out worst areas at the start.

As an Agent Assistant of an Insurance Company, I provide service to clients' changing insurance needs by selling life, health, and disability, casualty, property and long term care insurance. Explain the features of various policies and interview prospective clients to get data about their financial resources and discussing existing coverage. Call potential clients to expand their customer base. Analyze clients' current insurance policies and suggest additional charges. Communicate with adjusters through emails and calls. Help Policy holder settle claims. Obtain underwriting approval by completing application for coverage. Complete administrative tasks including maintaining electronic and proper records and handling policy renewals. Constantly update job knowledge and learn about new products and services. In addition, as an Office Secretary in a Medical Company, I'm serving as a liaison for directors, officers, and shareholders. Directing the activities related to the annual meeting of shareholders. Assist directors with travel arrangements. Coordinate and attending board and committee meetings and drafting minutes. Maintaining key corporate documents and records. And be responsible for ensuring information is delivered to officers and directors in timely manner.