cereza

Excellent Customer Service Representative

85 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (yesterday)

Member Since

July 13th, 2019

Profile Description

My experience in the customer service industry taught me on how to reach and exceed customer expectations and provide a great customer experience.
I am a focused person, and always willing to go beyond the minimum expectations to make sure I serve customer needs. I approach new situations with enthusiasm and enjoy the challenge of learning new in my work.

Tasks
Shopify Support
Amazon Support
Ecpmmerce<8efe80624d780eba0c6493ec45140364>Email Handling
Chat Support
Fraud Management
Escalation Management
Admin Tasks
Outbound/Inbound call<8efe80624d780eba0c6493ec45140364>Email Marketing
Cold Calling
Data Entry
Calendar Management

Tools:
CRM
Canva
Microsoft Office
Slack
Olark
Help scout
MailChimp
Zendesk
Gusto
Trello
Google Suite
Rio
Spark
Kronos
Shopify
Amazon

Achievements:
2020 Hall of Fame Awardee (Customer Service)
SmartChat Champion
Consistent top performer from 2016 to present

Think we're an ideal fit? Reach out - I'm ready to collaborate and redefine success in business with you! 

Cereza

Top Skills

E-Commerce » Shopify

Experience: Less than 6 months

Customer Support

Experience: 5 - 10 years

Been a customer service representative for 7 years.

Customer Support » Email Support

Experience: 2 - 5 years

Other Skills

Customer Support » Forum Community Moderation

Customer Support » Content Management

Customer Support » Technical Support

Customer Support » Social Media Moderation

Experience: Less than 6 months

Basic Information

Age
32
Gender
Female
Website
Sign Up with Pro Account to View
Address
Dasmarinas city, Cavite
Tests Taken
IQ
Score:  90
DISC
Dominance: 51
Influence: 12
Steadiness: 30
Compliance: 8
English
B2(Upper Intermediate)
Government ID
Sign Up with Pro Account to View

“I have found someone who is smart, has a great work ethic and is easy to work with.”

Sara Brumfield

SEE MORE REAL RESULTS

“We're super thrilled to have found her!”

- Laurie Stephens

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »