Customer Support & Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

College Degree

Last Active

May 3rd, 2024 (2 days ago)

Member Since

July 12th, 2019

Profile Description

My experience includes working as a Customer Email Support at Wish, where I managed refunds, exchanges, returns, and handled issues related to missing or delayed orders. Following this role, I joined Chargeasap, an Australian Tech Company, where I was responsible for managing order fulfillment by exporting orders from Shopify, coordinating with shipping agents, updating tracking numbers, and addressing customer complaints and inquiries on Zendesk. I then worked at OVOU Inc., a startup that specializes in selling smart business cards, where I served as an Assistant Team Leader and handled tasks such as answering customer inquiries via live chat and email, conducting product demos via Zoom, and processing refunds and replacements.