I've had 10 months OJT in Lexmark Research and Development Corp. under Recruitment Team doing a lot admin tasks such as, 201 filling, Excel Tracker Maintenance for the department's database, contacting applicants and doing phone interview. Currently I am a Team Manager in Sykes Asia Inc. a pioneering BPO. Aside form coaching my agents necessary Skills for Excellent Customer Service , I analyze data of our scores and create Graphs and Correlation to identify the gap then create a presentation through Microsoft Power Point to present to Managers as our Weekly Business Review .
I don't have any experience in virtual assistant but I would say that my 10months OJT under Recruitment Department in Lexmark Research and Development Corp and being a Team Manager in Sykes Asia Inc. for 4 years now is gave me relevant experience and skills to work for an Office or Admin Tasks Online.
I have more than 6 years experience
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