Ma

Customer Service / Data Entry / Shopify eCommerce Specialist

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

BS Computer Engineering (Undergraduate)

Last Active

October 3rd, 2023 (224 days ago)

Member Since

July 10th, 2019

Profile Description

Please access this link for my Resume:
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My above-average customer service skills were developed through more than 10 years of experience in voice, email, and chat touchpoints working for 3 of the top BPO companies in the Philippines, namely Teleperformance, iQor, and Continuum Global Solutions in both onsite and remote settings. I also had the opportunity to develop my analytical and database management skills working for these companies.

I also worked for a dropshipping company based in the US providing eCommerce services using Google Sheets and Shopify.

I am self-directed and committed, and I value integrity. I can work independently as well as be a good team player. I endeavor to be proficient in my job and always aim to learn new things. And with a career in customer service spanning a decade, it is already inherent in me to always be empathetic and to strive to provide accurate and timely resolutions in every customer interaction. 

I also have an excellent working knowledge of MS Office (Word, Excel, and PowerPoint), and Google Suite (Sheets and Docs). I am also well-versed in social media sites such as Facebook

I have completed the EF Standard English Test and rated C2 Proficient (83/100). Please access the certificate through this link:
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I have a stable 50+ Mbps PLDT Fiber Internet connection and an AMD Ryzen 5 desktop with 8.00 GB RAM, and I use Windows 10 OS. My desktop is WiFi ready and I can have an alternative internet connection.

Top Skills

Customer Support » Email Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Other Skills

Marketing » Content Creation » Blogging

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » Microblog Content Writing

E-Commerce » Inventory Management » Quality Control

Human Resources

Customer Support

Customer Support » Content Moderation/Management

Office and Administration » Transcription

Office and Administration » Data Entry

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
56
Gender
Female
Website
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Address
Dasmarinas City, Cavite
Tests Taken
IQ
Score:  125
DISC
Dominance: 46%
Influence: 34%
Steadiness: 14%
Compliance: 5%
English
C2(Advanced/Mastery)
Uploaded ID
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