Experienced Customer Service Representative

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

May 2nd, 2024 (15 days ago)

Member Since

July 8th, 2019

Profile Description

A solid background in customer service, a passion for helping others, and a commitment to delivering exceptional customer experiences, I am excited to contribute my skills and dedication to your team. I have worked in so many international accounts for 4 years as a customer service associate. I worked with Amazon, Frontier Telecommunications, AT&T and Florist Transworld Delivery from my previous BPO companies. My professional journey has equipped me with the essential skills and attributes required for success in a customer service role. Over the past 5 years, I have gained experience in various customer-facing positions, which have enhanced my communication, problem-solving, and interpersonal skills. Whether assisting customers with inquiries, resolving issues, or providing product information, I have consistently strived to exceed expectations. What sets me apart as a candidate for this role is my dedication to ensuring customer satisfaction. I understand that each customer interaction is an opportunity to build trust and loyalty. I am adept at actively listening to customers' needs, empathizing with their concerns, and finding effective solutions to meet their requirements. Additionally, I am well-versed in utilizing CRM software and other tools to streamline processes and enhance the overall customer experience.