Current Employment Status:
Hired Full Time on Aug 19, 2020

Norhylein

 Customer Service Representative, Virtual Assistant

95 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

May 12th, 2024 (9 days ago)

Member Since

July 2nd, 2019

Profile Description

Dedicated and hard-working.
I worked in a call center setting as a Customer Service Representative for Upgrade to see actual info in a span of 2 years and 4 months. I helped customers plan their travel, book and process cancellation or change with their flight, hotel and car reservations. I also assist with customers with regards to their complaints and any billing issues on their reservations. After being a Customer Service Representative, I got promoted as a Quality Assurance Analyst for a different account which was Enterprise Rent-A-Car's General Reservations, with a work duration of 9 months. After that, I got transferred to work for another account, which was Frontier Airlines Customer Service for 1 year and 3 months.
After my stint in the BPO industry, I worked as a virtual assistant in a young start-up, which a moving company marketplace operating mainly in New Zealand.
I am very motivated, willing to learning new things, and very reliable.

Top Skills

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Other Skills

E-Commerce » Inventory Management » Quality Control

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Email Management

Real Estate » Appointment Setting

Customer Support

Customer Support » Phone Support

Customer Support » Content Management

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
33
Gender
Female
Website
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Address
Butuan City, Agusan del Norte
Tests Taken
DISC
Dominance: 35%
Influence: 20%
Steadiness: 27%
Compliance: 18%
Uploaded ID
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