Percival

Customer service

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

May 5th, 2024 (13 days ago)

Member Since

June 30th, 2019

Profile Description

Versatile and results-driven professional with a robust background in customer service, virtual assistance, and CRM administration. Notable experience includes:

CRM Administration:
Successfully maintained CRM stability and optimized usage for Team Minik in real estate.Executed meticulous lead follow-up checks, ensuring CRM functionality and contributing to overall team success.

Virtual Assistance:
Managed the customer-facing side of service accommodations with Inara Stays Limited in Coventry, United Kingdom.Orchestrated monthly performance reports for managed properties and efficiently disseminated tasks to teams.

Scheduling and Operations:
Excelled as a Scheduling Associate for InterCall at West Technology and Communications Services Inc.Proficiently scheduled conferences, provided detailed reports, and supervised operators for smooth call handling.

Customer Service Expertise:
Supported diverse clients as a Customer Service Representative for UnitedHealthcare, DoorDash, WageWorks, and Orbitz.Handled responsibilities from assisting retirees with prescriptions to supporting food delivery personnel.

Key Skills:
CRM Administration, Virtual Assistance, Customer Service, Scheduling and Operations Task Dissemination, Performance Reporting, Multitasking and Prioritization Seeking a challenging opportunity to leverage my diverse skill set and extensive experience for the success and growth of a dynamic organization.

Top Skills

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Email Management

Other Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

E-Commerce » Inventory Management » Quality Control

Human Resources

Real Estate » Appointment Setting

Customer Support » Email Support

Customer Support » Technical Support

Office and Administration » Microsoft Excel

Basic Information

Age
28
Gender
Male
Website
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Address
Makati, Metro Manila
Tests Taken
IQ
Score:  105
Uploaded ID
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