b2410 988f0ddc0d

Virtual Assistant/Content Writer/Customer Service

80 ID PROOF
Verified
Timeproof:
EXPECTED SALARY
Php 30,000.00/month
( $552 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
20 hrs/wk
( $6.38 USD/hr )
EXPERIENCE OVERVIEW
8 years Customer Service and Content Creation
BASIC INFORMATION
Age:
41
Gender:
Female
Location:
Cebu City, Cebu
Tests Taken:
IQ
Score:  105

DISC
Dominance:39%
Influence:41%
Steadiness:15%
Compliance:5%

English
 C2(Advanced/Mastery)
Last Active:
August 8th, 2022 (4 days ago)
Member Since:
June 24th, 2019
SKILL SUMMARY


A driven and experienced General VA and Customer
Care Specialist with 10+ years of combined experience helping clients with
administrative duties, providing day-to-day operations support, and assisting
customers to resolve products and service issues.

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I also have 2+ years of qualification in Web Content
Writing, helping clients boost online presence and foster connections with the audience through informative and updated content.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Personal Assistant
  • Research
  • Speaking
  • Translation
  • Writing
  • Web Content Writing
  • Customer Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

An Office Management graduate with 8 years Customer Service experience where major responsibilities include handling incoming calls, web administration, SEO optimized content creation, key word research, data mining, and other administrative duties and day-to-day operations support.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I have 5 years and 8 months Customer Service experience which mainly handles inbound calls. Also, I have 2 years and 6 months General VA experience which tasks include content writing, transcription, email handling, appointment setting, and other related general admin tasks.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
EXPERIENCE

I have 8 months experience as Office based Content Writer and a year exposure to freelance writing.

SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Google AdWords

Customer Service & Admin Support
EXPERIENCE

I have 5 years and 8 months Customer Support experience.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support

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