A driven and experienced General VA and Customer
Care Specialist with 10+ years of combined experience helping clients with
administrative duties, providing day-to-day operations support, and assisting
customers to resolve products and service issues.
I also have 2+ years of qualification in Web Content
Writing, helping clients boost online presence and foster connections with the audience through informative and updated content.
An Office Management graduate with 8 years Customer Service experience where major responsibilities include handling incoming calls, web administration, SEO optimized content creation, key word research, data mining, and other administrative duties and day-to-day operations support.
I have 5 years and 8 months Customer Service experience which mainly handles inbound calls. Also, I have 2 years and 6 months General VA experience which tasks include content writing, transcription, email handling, appointment setting, and other related general admin tasks.
I have 8 months experience as Office based Content Writer and a year exposure to freelance writing.
I have 5 years and 8 months Customer Support experience.
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