Certified Agile Scrum Master & Project Manager

???? CRM Strategist | Automation Enthusiast | Seamless Client & Team Integration Throughout my career, I’ve leveraged powerful CRM platforms to streamline operations, boost collaboration, and elevate the client experience. With hands-on experience in Go High Level, Funnel Gorgeous, and HubSpot, I specialize in optimizing business and marketing workflows through smart automation and intuitive systems design. From managing end-to-end client journeys to aligning team responsibilities and communication, these tools have been essential in driving efficiency, scalability, and results across every phase of the customer lifecycle. ✔ CRM Implementation & Optimization ✔ Marketing & Sales Automation ✔ Client Journey Mapping ✔ Team Collaboration Tools ✔ Data-Driven Process Improvement

???? Operations & Account Management Pro | Strategic Partner to Founders & Teams With 5+ years in a hybrid role spanning account management, project leadership, and operations, I bring a well-rounded approach to driving business success. I’ve led cross-functional teams with diverse skill sets, ensuring seamless collaboration, accountability, and delivery across every stage of execution. Working side-by-side with founders, CEOs, and directors, I’ve played a pivotal role in process development, marketing strategy, and both client and team management—bridging vision with execution to scale growth and streamline operations. ✔ Cross-Functional Team Leadership ✔ Process Development & Optimization ✔ Executive-Level Collaboration ✔ Client Success & Relationship Management ✔ Operational Efficiency & Strategy Alignment

???? Versatile Project Manager | Bridging IT & Marketing for High-Impact Delivery Web & App Development | Agile Execution | Cross-Functional Leadership As a seasoned IT and Marketing Project Manager, I bring a unique blend of technical insight and creative strategy to every project. I’ve led teams in building websites, mobile apps, and custom applications, ensuring alignment with scope, quality, and budget. In my marketing PM role, I collaborate directly with clients to translate their vision into clear, actionable plans. By working hand-in-hand with tech leads, developers, and marketing teams, I turn complex requirements into streamlined execution—delivering results that drive business goals and elevate the user experience. ✔ Full-Cycle Project Ownership ✔ Technical & Creative Team Collaboration ✔ Agile & Waterfall Methodologies ✔ Budget, Scope & Timeline Management ✔ Client-Facing Communication & Requirements Gathering

???? Property Management Pro | Full-Spectrum Operations & Project Oversight STR & LTR | Onboarding | Vendor Coordination | Revenue & Reputation Management With deep experience in end-to-end property project management, I specialize in delivering seamless experiences for both property owners and tenants. From client and property onboarding to vendor coordination and design project oversight, I ensure every detail is aligned for efficiency, marketability, and profitability. My expertise spans both short-term (STR) and long-term rental (LTR) strategies, including listing management and distribution, revenue optimization, and reputation management—all with a focus on maximizing ROI and maintaining operational excellence. ✔ Property & Client Onboarding ✔ Vendor & Design Project Management ✔ STR/LTR Operations & Optimization ✔ Listing Distribution & Channel Management ✔ Revenue Strategy & Reputation Oversight