I have 7 years of experience as a Customer service representative for a BPO industry specifically telecommunications account. Due to my excellent performance I got promoted as a team leader / Supervisor way back 2016.
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Has at least 7 solid years of experience in a related or equivalent role
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Excellent administrative support skills and experience
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With a high level of English skills in both verbal and written communications
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Customer Support champion with effective rapport building skills and natural customer service orientation
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Enjoys being on the phone providing support to customers
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Diligent and takes responsibilities well with excellent time management skills
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Thorough and pays careful attention to details
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Upholds confidentiality and integrity of work
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Highly reliable and trustworthy
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Has good initiative to keep the client abreast at all times
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Highly organized
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Independent, self-sufficient, and highly resourceful
I can assure that I have all of the quality traits you’re looking for. I’m confident that I can be an asset in your company to help you grow and maintain your customer.
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