Pia

Experienced Customer Service Email/Chat/Phone/Data Encoder Analyst

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

May 1st, 2024 (13 days ago)

Member Since

June 18th, 2019

Profile Description

I have helped customers with complaints and questions, give customers information about products and services, take orders, and processed returns. I have handled voice, chat and email support in my 7 years of experience as a CSR for ecommerce which is really a good advantage for your job offer. Aside from this, I have handled collections account as well. I am knowledgeable on using Zendesk, Salesforce and Shopify tools. I am self driven, a team player, keen to details and always open to new skills, knowledge and learning that will help broaden my horizon. I also have an experience as a Virtual Assistant handling email and SMS.

Top Skills

Customer Support

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Marketing » Copywriting

Marketing » Content Creation » Blogging

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Customer Support » Technical Support

Customer Support » Phone Support

Customer Support » Content Moderation/Management

Office and Administration » Translation

Basic Information

Age
33
Gender
Female
Website
Sign Up with Pro Account to View
Address
General Trias, Cavite
Tests Taken
IQ
Score:  118
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
English
C2(Advanced/Mastery)
Uploaded ID
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