Paulene

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

May 4th, 2024 (3 days ago)

Member Since

June 17th, 2019

Profile Description

Hello there! My name is Upgrade to see actual info Upgrade to see actual info. I am a 23-year-old professional with four years of experience in the BPO industry, including over a year as a successful freelancer and virtual assistant.
During my two-year tenure as a Customer Service Representative, I worked with both a Transportation and Telecommunications Account, where I handled email and chat support, client retention, troubleshooting, voiced assistance, and sales. My sales experience allowed me to perfect my pitching techniques, ask open-ended questions to determine customer needs, introduce products and highlight their benefits, and address any concerns that might arise.
I have experience beyond my CSR role, including lead generation, content moderation, and transaction coordination for a real estate group.
As a virtual assistant, I believe that my skills, experience, and personality make me an excellent fit for this role. Firstly, I have experience working remotely and managing tasks efficiently. I am familiar with various project management tools and can prioritize tasks effectively to ensure that deadlines are met.
Secondly, I possess excellent communication skills that enable me to interact effectively with clients and colleagues. I am comfortable using various communication channels, including email, chat, and video conferencing, and can adapt my communication style to meet the needs of different individuals.
Thirdly, I have a keen eye for detail, and I take pride in delivering high-quality work. I am proactive in identifying and resolving issues, and I strive to exceed expectations in every task that I undertake.
Finally, I am highly organized and adaptable, which are essential qualities for a virtual assistant. I am comfortable working in a fast-paced environment, and I can manage multiple tasks simultaneously without compromising on quality.
Overall, I am confident that my skills, experience, and personality make me an ideal candidate for this virtual assistant role. I am eager to contribute to your organization and help you achieve your goals.

Top Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support » Email Support

Customer Support » Content Moderation/Management

Office and Administration » Data Entry

Marketing » Social Media Management » Social Media Marketing

Marketing » Telemarketing

Real Estate

Real Estate » Lead Generation

Customer Support » Technical Support

Customer Support » Sales Support

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Basic Information

Age
25
Gender
Female
Website
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Address
Davao City, Davao del sur
Tests Taken
IQ
Score:  131
DISC
Dominance: 39
Influence: 30
Steadiness: 18
Compliance: 12
English
C2(Advanced/Mastery)
Uploaded ID
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