I worked for a BPO company for many years. But I have been a chat support associate for Comcast Cable for 8 years..The department I worked for is TSR technical support for internet. The job needs you to be focused since you will be chatting with 2 customers at the same time. Make sure you resolve customers internet issues on every single chat . Making sure I use all the tools provided and be able to resolve the issue
at fast as I can without compromising quality of work.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.