Maria

RELIABLE VIRTUAL ASSISTANT, MOTIVATED WRITER, DEDICATED CUSTOMER SERVICE REP

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Overview

Looking for full-time work (10 hours/day)

at $6.00/hour ($1,320.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (15 days ago)

Member Since

March 15th, 2012

Profile Description

Rendered extensive contribution in the BPO industry assisting customers, business development and client relations; provides phone support and delivers customer satisfaction. Handled inbound, outbound and Email accounts within a variety of campaigns and projects such as publishing and newspaper, non-profit organization, IT industry and arts and crafts. I am also an enthusiastic and committed writer who could handle various niches, a fast learner and eager to learn new things. I would welcome new opportunities to expand my horizon and professional experience.

Top Skills

Professional Services » Management Services » Bpo Operations Management

Experience: 1 - 2 years

Responsible for identifying, acquiring, assessing, and hiring candidates to fill open positions within the company. ● Sourcing, attracting, and interviewing prospective employees to find the perfect match for a specific job position. ● Deliver training to existing and newly hired employees to prepare for essential duties and tasks. ● Ensure smooth operations and help the employees complete their tasks so the business meets its targets.

Customer Support » Sales Support » Account Acquisition

Experience: 1 - 2 years

 Acquire donations from regular donors and prospects as well  Generate funds to sustain our various programs for the Native Americans (Indians)  Educate donors regarding the actual situation of the people inside the Indian Reservation

Office and Administration » Account Management

Experience: 1 - 2 years

 Investigate and resolve delivery, non-delivery, and billing problems of the customer per established performance criteria of the Los Angeles Times newspaper subscribers  Provide the best customer service offered by the company by effectively assisting the customer to maximize the use of their time  Decrease the number of cancellations and increase the number of retentions per call established

Professional Services » Business development

Experience: 2 - 5 years

 Build client relations in dealing with business development  Negotiate with clients in developing campaigns and projects  Collaborate with offshore clients to provide employment opportunities  Maintain and consistently meet all the requirements of the client in a timely professional manner  Responsible for recruiting and evaluating job candidates  Hire competitive job applicants according to the job description  Conducts initial, and final screening of applicants  Assists with the recruitment and training process, flow, and procedure

Other Skills

Marketing » Content Creation » News Writing

Experience: 6 months - 1 year

 Write and publish 5 original, plagiarism-free, unique news articles per day according to sports, entertainment, real estate, fashion, and trending niches. Each news consists of 300 words.  Create titles for future news topics; insert images, videos, and description

Marketing » Content Creation » Microblog Content Writing

Experience: 1 - 2 years

 Write articles following the client's requirements  Deliver unique, original, and plagiarism-free articles promptly  Always follow guidelines and instructions based on writing style, referencing, word count, relevant facts, links, and sources

Marketing » Appointment Setting

Experience: 1 - 2 years

 Promote products and services to honeowners and property decision-makers  Arrange appointments to see existing clients and ‘cold call’ new contacts  Encourage homeowners to take advantage of our projects and services to save money and the environment  Meet required sales targets and appointments

Basic Information

Age
45
Gender
Female
Website
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Address
Ilagan City, Isabela
Tests Taken
IQ
Score:  125
DISC
Dominance: 26%
Influence: 17%
Steadiness: 24%
Compliance: 33%
English
C2(Advanced/Mastery)
Uploaded ID
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