General Virtual Assistant/Customer Service/Tech Specialist

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Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 5th, 2023 (6 days ago)

Member Since

June 4th, 2019

Profile Description

I'm a Nursing graduate but most of my jobs are in the call center industry. My most recent job was a Technical Support Specialist. I was one of the Subject Matter Experts and I helped the new hires in taking calls and provide information about the process. I worked in a Medical account under theResearch and Correspondence team,we do the checking of prescriptions and medical records and also create a report. I was also cross trained on the other line of business of that same account under the Accounts Receivable team which handles the billing section.I worked in a shopping account,which handles the billing, payments, returns and on the customer service department.Been with a mobility account as well. Handled technical department and pretty much everything about billings and mobility upgrades.I also worked with one of the biggest footwear line, and handled technical support in the retail and corporate department. Mostly accessing the corporate softwares remotely I also tried a commission based job,using instagram.I know how to create logos and have a knowledge in photo editing.I worked as a back office HR personnel and handled time keeping department. Part of the training was  interviewing applicants. I have a facebook page. I make souvenirs made of polymer clays.I am fond of crafts and diy's.

Top Skills

Customer Support » Phone Support » English Speaking

Customer Support » Technical Support

Other Skills

Customer Support » Email Support

Professional Services » Medical Services

Office and Administration » Microsoft Excel

Real Estate » Appointment Setting

Professional Services » Management Services » Call Center Operations Management

Experience: Less than 6 months

Design » T-Shirt Design

Design » Print Design

Human Resources

Office and Administration » Email Management

Marketing » Social Media Management » Facebook marketing

Marketing » Social Media Management » Social Media Marketing

Customer Support » Phone Support

Basic Information

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Tests Taken
Score:  120
Dominance: 39
Influence: 37
Steadiness: 12
Compliance: 12
Uploaded ID
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