Melody

10 Years as Customer Service Pro | Legal Intake Specialist

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

February 8th, 2024 (78 days ago)

Member Since

June 3rd, 2019

Profile Description

I help business owners go from struggling to thriving by efficiently managing lead intake and providing exceptional customer service, saving their valuable time and ensuring they can focus on their core business with confidence. 

Looking for an EXPERIENCED INTAKE SPECIALIST AND CUSTOMER SERVICE REPRESENTATIVE PROFESSIONAL for the long haul?
* I've got 10 yrs of experience as a CSR Pro and more than 2 yrs experience as a Legal Intake Specialist
* Experienced with Vonage / Clio Grow / Acuity / Active Campaign / ClickUp / MyCase / RingCentral / Airtable / Google Suite 
* Cost Effective and Tech Savvy
* High-Speed Internet & Equipment
* Deeply committed to your SUCCESS

Why Choose Me:
* Proven Track Record: I have a history of achieving exceptional results in both legal intake and customer service roles, consistently exceeding client expectations.
* Efficiency and Accuracy: My meticulous attention to detail ensures accurate data collection and documentation, minimizing errors in legal cases.
* Client-Centric Approach: I prioritize building strong client relationships and delivering a personalized experience to meet their needs and expectations.
* Collaborative Team Player: I work well in a team, facilitating collaboration between legal teams, administrative staff, and clients for a more streamlined process.
* Customer Service Star: My goal is to put a smile on your customer's face and I'll move mountains to make that happen. 

I am dedicated to contributing my skills and expertise to your intake and customer service needs. Let's work together to deliver outstanding service and drive success in your operations. 

If you're sold and think we're a good fit...
Drop a personalized message and let me know
What time works best for you for a discovery call?

Top Skills

Customer Support » Phone Support

Office and Administration » Data Entry

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

Customer Support » Email Support

Customer Support » Phone Support » English Speaking

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Email Management

Customer Support » Sales Support

Office and Administration » Transcription

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
37
Gender
Female
Website
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Address
caloocan
Tests Taken
None
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