GVA  / Admin assistant

Record day to day financial transactions invoices receipts and complete the posting process.  Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output  Reconcile sales, payroll and bank accounts at the end of each month.  Record bank statements to a software tool such as MYOB and Reckon One.  Review data for deficiencies or errors, correct any incompatibilities if possible and check output  Keep information confidential  Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry  Monitor financial transactions and reports.  Process accounts receivable and payable.

Providing customer support via email, phone and live chat.  Responding to questions about products, shipping, returns, exchanges, and other topics Creating and maintaining records of customer interactions with the company or its affiliates  Providing information about products and services including pricing, availability, delivery options, and order status  Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Processing orders of medication creating purchase order and invoicing customers.  Processing customer’s payment and keep record of credit card details.  Interviewing patients and document basic medical history.  Organizing and scheduling appointments.  Updating and filing medical records and medications.  Coordinating patient medical history with the company’s doctor.

Handling returns, exchanges, and other customer service issues related to online purchases  Answering questions about products, shipping rates, billing issues, return policies, etc.

Record bank statements to a software tool such as MYOB and Reckon One.  Review data for deficiencies or errors, correct any incompatibilities if possible and check output Doing data research for the students and clients - first point of contact (Name, Email, Contact number and website).  Competitor Analysis identifying competitors and researching their different marketing strategies.  Responsible for collecting and analyzing distributor module and other data from websites and other sources