Executive Assistant

Highly experienced in office and administrative support, including calendar and email management, data entry, document preparation, research, and reporting. Proficient in Google Workspace, Microsoft Office, and various CRM tools. Organized, detail-oriented, and reliable in handling day-to-day operations.

Skilled in managing high-volume inboxes, organizing emails, prioritizing urgent messages, and drafting professional responses. Experienced in using Gmail, Outlook, and CRM-integrated email systems. Ensures clear, timely, and organized communication across teams and clients.

Experienced in providing prompt, professional, and empathetic email support for U.S.-based clients. Skilled in handling inquiries, resolving issues, processing requests, and following up to ensure customer satisfaction. Proficient with Zendesk, Freshdesk, and CRM-integrated email systems.

Proficient in delivering fast, friendly, and accurate chat support to customers. Skilled in handling multiple chats, resolving issues in real time, and maintaining a professional tone. Experienced with platforms like Zendesk, Intercom, and Freshdesk for live chat operations.

Served as a Financial Analyst in real estate, coordinating closely with the sales team to ensure property acquisitions were financially viable and profitable. Experienced in evaluating investment plans, analyzing property data, and supporting decision-making for successful real estate deals.

Experienced in managing executive calendars, scheduling meetings across time zones, setting reminders, and avoiding conflicts. Proficient in Google Calendar and Outlook, with a strong focus on organization, time management, and attention to detail.