• I have more than 10 year’s successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and troubleshooting.• I am currently working as a Team lead in a BPO Company. My main job is to set and monitor my team stats; coaching employees based on performance and quality Develop a strategy the team will use to reach its goal.• Excellent interpersonal and communication skills. Excellent ability to work well with and develop teams.• When I am customer service representative, I'm assisting customer from U.S inquiring about their bills, equipment and service for their Phone, Cable and Data. I've been a Directory Assistance Representative for an online/home based job assisting U.S and U.K customers inquiring about phone numbers, train schedules, sports events, website inquiries, and others.• I've earned “outstanding” ratings on annual reviews and recognized as one of the "Top Performers" in the account.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.