Learning Design. Customer Success. Operations Management. 

Overview

Looking for full-time work (8 hours/day)

at $12.00/hour ($2,112.00/month)

Bachelors degree

Last Active

May 5th, 2024 (20 days ago)

Member Since

May 17th, 2019

Profile Description

Dynamic Freelancer with versatile background on learning design, customer service, and operations management.
- e-Learning Design
- Learning Management System administration
- Customer service support
- Team Management
- Training

With over 10 years of experience in the operations providing multi-country team management, process migration, system user access testing, process manuals creation and maintenance, second-level escalation, payment processing, book reconciliation, and management reporting.
Learning designer with 4 years of experience in the e-Learning industry adept in course design and development, brand management, LMS administration, customer service, and operations including building website help center articles, payment dispute management, and manual QB invoice issuance.
I am dedicated and determined to deliver more in all that I engage in. Detail-oriented, resilient, reliable, and able to master new skills quickly are what I have to offer. Feel free to reach out.