Joycelyn

Gorgias | Zendesk Customer Support & Community Moderator

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

August 20th, 2023 (250 days ago)

Member Since

May 16th, 2019

Profile Description

USER OF: Zendesk | Gorgias | Helpscout | Groove HQ | Freshdesk | Hubspot | Zoho Mail | Intercom

My goal is to be able to work home-based full time or part-time and so I would be able to have additional income without leaving the convenience of my home where I can fully supervise my 3 kids at the same time.

See my valuable skills and work experience to share:
* Content Moderation and Community Management
* Customer Service
* Live Chat Support
* Technical Support
* Email Management ( Web-based/Email Clients)
* Customer/Vendor email management ( Answer email queries)
* Web Research and Data Entry

I have used the following:
-Zendesk
-Desk
-Freshdesk
-Helpscout

I have worked for a client that has an online app for iOS and Androids. You can rely on my being organized CSR. I have used Olark, Zorpim, and Livechatinc, Velaro, and LiveHelp for Chat Support Roles.

I have been using Shopify & Oberlo for Dropshipping.
So if you are looking for an honest, trustworthy, and dedicated contractor, then I am the one that you are looking for!

Top Skills

Office and Administration » Translation

Other Skills

Customer Support » Technical Support

Customer Support » Phone Support

Office and Administration » Data Entry

Office and Administration » Microsoft Excel

Basic Information

Age
45
Gender
Female
Website
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Address
Antipolo, Rizal
Tests Taken
None
Uploaded ID
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