I.T. | Google Professional Workspace Administrator

Overview

Looking for part-time work (4 hours/day)

at $20.00/hour ($1,760.00/month)

Bachelors degree

Last Active

May 8th, 2024 (7 days ago)

Member Since

May 13th, 2019

Profile Description

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With a comprehensive background in IT and technical support, I am an expert in Google Workspace Administration, proficient in setting up and configuring various Google products like Gmail and Drive. My experience extends to managing migrations to Google Workspace from platforms such as Microsoft, as well as handling Google Cloud Platform email migrations. I am skilled in organizing and planning Google Workspace components and adept at Google Admin Panel setup, including user management, settings, DKIM, account configuration, data migration, reports, audit, and domain settings. Additionally, I have expertise in DNS setup for Google, including MX and TXT records.
In my role as a Managed Service Provider, I am proficient with NinjaRMM (now NinjaOne), specializing in remote monitoring and management. My technical support skills encompass both hardware and software troubleshooting, as well as managing firewall policies. I also bring experience as a transcriber and in setting up and managing Zendesk for ticketing and support.
Beyond my technical skills, I am known for my adaptability and efficiency in various tasks. I am committed to project completion, easily reachable, and highly responsive. My eagerness to learn and train in new areas is coupled with an ability to independently acquire new skills. I pride myself on requiring minimal supervision, demonstrating both independence and initiative in all my professional endeavors.