Current Employment Status:
Hired Full Time on Mar 11, 2024

Mont

Disability Tax Claim & Refund / Email, Chat & Phone Support

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (3 days ago)

Member Since

May 11th, 2019

Profile Description

Hi there! My name is Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, and I am a customer service professional based in the Philippines. With over 10 years of experience in the industry, I have a wealth of knowledge and expertise in providing exceptional support to customers across a variety of channels.Throughout my career, I have worked in a range of roles, including as a chat, email, and phone support agent, sales verifier, critical escalation specialist, fraud specialist, and senior outbound loyalty representative. In my most recent role, I worked as a Refund Specialist at a Canada-based company that specializes in handling tax claims related to disability. As part of my role, I was responsible for addressing customer concerns about their eligibility for tax refunds due to disability. I worked closely with customers to gather relevant information from their doctors and other sources, verified their eligibility, and filed the necessary documents on their behalf, helping customers navigate complex processes and achieve successful outcomes.As a customer service professional, I am passionate about delivering excellent service and building positive relationships with customers. I am skilled in active listening, problem-solving, and communication, and I pride myself on my ability to work well under pressure and in a fast-paced environment.If you're looking for a customer service professional with a proven track record of success, please don't hesitate to get in touch. I would be delighted to connect with you and explore how I can help you achieve your business goals.

Top Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Translation

Other Skills

Marketing » Email Marketing

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support » English Speaking

Marketing » Affiliate Marketing

Marketing » Content Creation » Creative Writing

Marketing » Content Creation » eBook Writing

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

Human Resources » Payroll

Real Estate » Lead Generation

Customer Support » Sales Support

Basic Information

Age
40
Gender
Male
Website
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Address
CAINTA, RIZAL
Tests Taken
IQ
Score:  125
DISC
Dominance: 39%
Influence: 24%
Steadiness: 32%
Compliance: 5%
English
C2(Advanced/Mastery)
Uploaded ID
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