Since I have been with the BPO industry for 5 years, it made me an expert representative. From being a newbie to an expert CSR. I have received tons of commendations from superiors and customers before. I always make the call conversational to gain the trust of the customers and be at ease while I solve their concerns.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.