Overview
Looking for part-time work (3 hours/day)
at $6.00/hour ($396.00/month)
Bachelors degree
Last Active
April 27th, 2024 (11 days ago)
Member Since
May 3rd, 2019
Profile Description
A seasoned client service professional with 10 years of experience who worked for healthcare, retail organizations and currently for business process outsourcing companies so they are able to effectively deliver seamless customer service. Raised 25% customer satisfaction by quickly responding to their queries and adopting resolution depending on their needs.
Core competencies include First Contact Resolution, Analysis and Problem Solving, Clear Communication, Creativity and Resourcefulness, Active Listening, Customer Retention, Adaptability, Multitasking, Time Management, Willingness to Learn, Team Player.
I am also proficient in various software applications and tools like Microsoft Office Suite, Google Suite/Apps, Adobe Acrobat, Docusign, Zendesk, Spiceworks, Zendesk Talk, Five9, Trello, TeamViewer, Zoom, MS Teams, Hangout, Viber, Slack, WhatsApp,
Top Skills
Customer Support
Experience: Less than 6 months
Customer Support » Technical Support
Customer Support » Phone Support » English Speaking
Experience: 10+ years
Other Skills
Office and Administration » Google Sheets
Experience: 2 - 5 years
Office and Administration » Data Entry
Office and Administration » Email Management
Experience: Less than 6 months
Office and Administration » Quality Assurance
Experience: Less than 6 months
Marketing » Email Marketing
Video Editing
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Phone Support
Basic Information
- Age
- 39
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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