Customer Service Representative | Technical Support

Overview

Looking for part-time work (4 hours/day)

at $6.00/hour ($528.00/month)

Bachelors degree

Last Active

May 5th, 2024 (2 days ago)

Member Since

April 28th, 2019

Profile Description

Struggling to keep up with customer inquiries? Let me transform your e-commerce support into a seamless experience!

Break free from the burden of customer inquiries with my comprehensive e-commerce support, empowering you to focus on growth while I handle the rest.

>> Over 8 years of mastering Customer Service, I'm your go-to expert for superior assistance.
>> Your trusted partner for exceptional support.
>> Delivering expertise you can rely on.
>> Assuring top-tier support.

Let's build a loyal customer base that keeps coming back, time and time again!

Platforms I'm proficient in include:
- Shopify, WooCommerce (WordPress), Magento
- Salesforce, HubSpot, Jira Service Desk
- Gorgias, Zendesk, LiveAgent, Re:amaze
- LiveChat, Intercom, Tidio, Quiq, SnapEngage
- Slack, Microsoft Teams, WhatsApp, Google Meet, Zoom, Skype, Upgrade to see actual info, Telegram- Gmail, Microsoft Outlook- Meta Business Suite, Instagram, Twitter
- UPS, FedEx, USPS (United States Postal Service), and DHL
- Asana, Trello, Notion, Wrike, Canva
and more

Customer service tasks I excel in include:
- Resolving customer complaints promptly.
- Ensuring customer satisfaction and loyalty.
- Order tracking and status updates.
- Addressing product inquiries and specifications.
- Resolving shipping and delivery issues.
- Handling returns and refunds efficiently.
- Assisting with payment and billing inquiries.
- Providing technical support for online platforms.
- Troubleshooting customer account issues.

Why hire me?
- Excellent communication and problem-solving skills.
- Extensive knowledge of e-commerce platforms.
- Efficient multitasker.
- Detail-oriented and organized.
- Adaptable to fast-paced environments.
- Positive and friendly attitude.

Does this sound like what you're looking for? Reach out to me today for top-quUpgrade to see actual infoty customer support!