Conduct analysis and provide resolution based on the data gathered to provide continuous improvement to a line of business by identifying pain points either for the clients , customer or business. I've been part of the telecommunication front line and back of house industry. Been doing customer service for more than 9 years.
Currently doing sales and account management for the customer handling end to end concern. I also know how to work with excel pretty well. I can work with less supervision and would want a long-term stable job where I can build my skills more.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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