Customer Service Specialist, Research Specialist

Overview

Looking for full-time work (9 hours/day)

at $4.00/hour ($792.00/month)

Associates degree

Last Active

May 8th, 2024 (7 days ago)

Member Since

April 15th, 2019

Profile Description

Sprint TelecomUpgrade to see actual infotoUpgrade to see actual info Customer Service Representative (General Care)- Maintaining a positive, empathetic and professional attitude toward customers at all times.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.- Knowing our products inside and out so that you can answer questions.- Processing orders, forms, applications, and requests.- Keeping records of customer interactions, transactions, comments and complaints.- Communicating and coordinating with colleagues as necessary.- Providing feedback on the efficiency of the customer service process.- Managing a team of junior customer service representatives.- Ensure customer satisfaction and provide professional customer support.- Perform basic troubleshooting. (OTA)AirbnbUpgrade to see actual infotoUpgrade to see actual infoCustomer Service Representative (Hybrid) - Online platform support for Airbnb. - Answering Email, Calls and Chat  Answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes.Ensure that customers are satisfied with products, services, and features.TitanHouse Inc. (Independent Contractor)Upgrade to see actual infotoUpgrade to see actual infoData input -Ability to maximized google -Must be absulote with the information Responsible for searching for new information or updates using the internet (Google) as the main tool to keep database information updated and accurate. ... Keeps clients data base Upgrade to see actual infoes the internet to do extensive research to find correct information.Gathering information of given executive from there correct name, current and previous employment, date of birth, educational attainment, press realeases. (We only profile General manager up's - CEO )Verizon TelecomUpgrade to see actual infotoUpgrade to see actual infoTechnical Support (Tier 2) Monitor and maintain computer systems and networks. talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues. troubleshoot system and network problems, diagnosing and solving hardware or software faults. replace parts as required.Monitor and maintain computer systems and networks. talk staff or clients through a series of actions, providing assistance over the phone, to help set up systems or resolve issues. troubleshoot system and network problems, diagnosing and solving hardware or software faults. replace parts as required.