I am a highly organized and detail-oriented Virtual Assistant with a strong background in administrative support, scheduling, customer service, and financial operations. With a Bachelor’s Degree in Business Administration major in Financial Management, I bring a combination of business knowledge and hands-on experience in supporting daily operations and maintaining efficient workflows.
I have over a year of experience in the home care industry as a Scheduler and After-Hours Coordinator, where I managed real-time scheduling, handled urgent staffing changes, and ensured that clients consistently received the care they needed. I also served as a primary point of contact for clients and caregivers, handling inquiries, resolving issues, and maintaining accurate records for operations and reporting. Additionally, I supported intake coordination by assisting new clients through the onboarding process.
My experience also includes accounting and billing functions such as invoicing, accounts receivable, and financial record management, giving me a strong foundation in bookkeeping and data accuracy. I am proficient in tools such as Microsoft Office, Google Workspace, Slack, Zoom, SAP, Salesforce, Calendly, and
I am proactive, reliable, and adaptable, with strong communication and problem-solving skills. I take pride in helping businesses stay organized, improve processes, and ensure that operations run smoothly. I am committed to delivering high-quality work and providing dependable support to clients and teams.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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