Alexa

General VA, Social Media Marketer, and Customer Support

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Overview

Looking for full-time work (8 hours/day)

at $4.95/hour ($960.00/month)

Bachelors degree

Last Active

May 22nd, 2026 (16 days ago)

Member Since

January 31st, 2012

Profile Description

With about 8 years of experience as a Virtual Assistant, I have the necessary skills and training that will contribute to your company's growth.

Below are some of the skills that can be can be applied:

Customer Support
-Respond to customer queries in a timely and accurate way, via email or chat-Identify customer needs and help customers use specific features
-Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
-Monitor customer complaints on social media and reach out to provide assistance
-Share feature requests and effective workarounds with tea ---------- mbers
-Follow up with customers to ensure their technical issues are resolved

Shopify VA
-Product listing

-Shopify store management

-Email and Chat Support

-Order fulfillment

-Product and Competitor Research

Admin Support
- Google workspace
- MS Excel and Word
- Slack, Trello, and Asana
-Email List Maintenance

GoHighLevel
- Build funnels, websites, and automations
- Set up and manage workflows

I'm a self-starter and a team player. I can effectively prioritize and multitask and lastly, I'm comfortable with technology (research, learn, and troubleshoot).

I am looking for a position wherein I can exhibit my knowledge and skills and help me grow as an individual and as an employee.