Ma

Customer Service

90 ID PROOF
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Overview

Looking for part-time work (5 hours/day)

at $5.00/hour ($550.00/month)

Associates degree

Last Active

May 10th, 2024 (23 days ago)

Member Since

April 10th, 2019

Profile Description

Hi, I'm Ma Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info. I'm currently working in a BPO for almost 6 years. I was a customer service representative for 4 years handled Local food Delivery account(Upgrade to see actual info), Car Rental account as well(Upgrade to see actual info). At 2021 I got promoted as a Quality Assurance Analyst for Car Rental account. I do ASAT scubbing, client call listening, daily audits with our agents and handling client escalation. Currently Im Subject Matter Expert handling financial tech account.

Top Skills

Customer Support

Office and Administration » Email Handling

Experience: 1 - 2 years

Enough knowleadge about email handling.

Office and Administration » Data Entry

Other Skills

Marketing » Telemarketing

Customer Support » Phone Support

Experience: 2 - 5 years

Since I had been working in a BPO industry with voiced account. I'm confident to take calls.

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Marketing » Social Media Management » Facebook marketing

Customer Support » Sales Support

Marketing » Social Media Management » Social Media Marketing

Marketing » Direct Mail Marketing

Marketing » Mobile Marketing

Office and Administration » Personal Assistant

Basic Information

Age
32
Gender
Female
Website
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Address
Quezon City, Manila
Tests Taken
IQ
Score:  90
DISC
Dominance: 23%
Influence: 32%
Steadiness: 33%
Compliance: 12%
English
C1(Advanced)
Uploaded ID
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